Data Deletion

At The OptimaTech, we respect your privacy and your right to control your personal data.
This User Data Deletion Policy explains how you can request the removal of any personal information that we have collected, stored, or processed through our website (theoptimatech.com) or our connected services, including Meta Business API integrations and communication tools.

1. Overview

We are committed to giving users full control over their personal data.
In compliance with global privacy laws (such as GDPR and CCPA) and Meta’s Developer Policies, we offer a transparent process to request deletion of your information from our systems.

This policy applies to all users, clients, and individuals whose data may have been collected through:

  • Our website contact forms or email communication
  • Meta Business API integrations
  • Analytics or marketing tools (e.g., Google Analytics, Meta Pixel, Mailchimp)
  • Service inquiries or project submissions

2. Types of Data Eligible for Deletion

You may request deletion of any data that identifies you or is linked to your use of our services, including but not limited to:

  • Your name, email address, and contact details
  • Account or project-related information shared with us
  • Analytics or interaction data associated with your device or browser
  • Data collected via Meta Business Tools or integrations
  • Any other personal data stored by The OptimaTech in connection with your use of our services

3. How to Request Data Deletion

To request deletion of your personal data, please follow these steps:

  1. Email Request: Send an email to admin@theoptimatech.com with the subject line “User Data Deletion Request.”
  2. Include Details: Provide the following information in your message:
    • Your full name
    • Email address associated with the data
    • A brief description of the data or account you want deleted
    • Proof of identity (if required for verification)
  3. Confirmation: Once your request is received, our data protection team will verify your identity to prevent unauthorized deletion.
  4. Processing Time: Your request will be processed within 7–15 business days, and you will receive written confirmation once your data has been deleted.

4. Data That Cannot Be Deleted Immediately

In some cases, certain data may need to be retained for:

  • Legal or tax obligations
  • Fraud prevention or security compliance
  • Contractual record-keeping (for active clients)

Such data will be securely stored and deleted once the retention period expires.

5. Meta Business API Data Deletion

If you have used our Meta Business API integration services, you can also request deletion of any Meta-related data that was collected or processed through our systems.

We strictly follow Meta’s Data Deletion Guidelines:

  • Upon receiving a verified deletion request, we permanently remove all related Meta data from our servers and connected systems.
  • We ensure the deletion request is reflected within Meta’s ecosystem, following their compliance requirements.
  • Users can also remove app permissions directly through their Facebook or Instagram Business settings if our integration is connected.

6. Confirmation of Deletion

After completing your data deletion request, you will receive:

  • A confirmation email stating that your data has been deleted from our systems.
  • Details of any information that was legally required to be retained temporarily.

Once deletion is complete, your data will no longer be recoverable.

7. Contact Information

If you have any questions about this User Data Deletion Policy or want to verify the status of your request, please contact us at:

The OptimaTech
📧 Email: admin@theoptimatech.com
🌐 Website: https://theoptimatech.com
📍 Address: [312 W 2ND ST UNIT #A1362 CASPER, Wyoming 82601 United States of America]